Sector Leaders Galvanise as we Hit April 1

When you are lucky enough to Chair a forum that is jam-packed full of leaders from across the spectrum of social housing, including G15, Local Authorities, small, medium, large Housing Associations and ALMOs, you are not short of perspectives.  Greenacre Executives, Leadership Lounge brings together leaders from the length and breadth of the UK and unlocks significant opportunities for peer-to-peer learning.

I’m always careful as Chair to minimise my input to maximise the time for our high-powered group of Directors to share their experiences, challenges, and ideas for tackling the current landscape complexity.   One of the benefits of having such a broad range of leaders in this cohort is that we have been able to reflect on challenges from those different perspectives, shaped by geography, type of landlord, scale and most importantly specialisms from asset management, transformation, housing management, development, and corporate services.

In the past three months, we have heard from Clarion on their approach to understanding customers and assets in an integrated way to deliver placemaking objectives, Rochdale Boroughwide Housing, who shared their transformation journey following high-profile challenges and STAR who shared their experience of the new style consumer inspections, resulting in a pilot ‘C’ grade.

The consistent theme from this talented bunch is breadth of experience, complexity, and the unstoppable value, created from learning together and sharing ideas and dilemmas.   Each time I Chair this group I’m blown away – I often talk about sector challenges and how landlords are struggling to create capacity, are not nearly ready enough for this week’s new regime of Consumer Regulation and how current complexity is sapping resources, investment pots and morale.  But this cohort always brings me back to what makes the sector so special and such a valuable part of the UK economy and macro environment.

These leaders are ready – always humble and self-aware enough to share that they still need to step up and do more, but hearing them articulate their strategy, their approaches and their leadership gives me a warm glow.  It makes me reflect on how the sector is going to be in safe hands as these exceptional leaders start to take their places at the top of landlords up and down the country.   I’m seeing evidence that leaders are galvanising and systematically creating their readiness approaches as we reach this week’s milestone.

We asked our Leadership Lounge to share current barriers to consumer regulation readiness. Unsurprisingly, capacity challenges are impacting organisations across the board, with data quality and disparate systems also hampering plans to get ready for the biggest change to regulation for over a decade.

 Leadership Lounge exclusive research reveals biggest consumer regulation readiness challenges
Data quality25%
Disparate systems30%
Culture and expertise0%
Process gaps and weakness10%
Capacity challenges35%

By Amanda Leonard

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